https://community.squareup.com/t5/Customer-Engagement/Email-Delivery-Issues-amp-Unable-to-Create-Mailboxes-for-my/m-p/846849#M4323 <P><SPAN>I am writing regarding an ongoing issue with the email service for my domain.</SPAN></P><P data-unlink="true"><SPAN>I have two concerns:<BR /><BR />1. Unreliable email delivery: I use the addresses&nbsp;info@mywebsitename.com&nbsp;&nbsp;and&nbsp;mustafa@mywebsitename.com&nbsp;&nbsp;for business correspondence related to my website. I have noticed that some incoming emails are not being delivered to these addresses at all. This is causing me to miss important communications from clients and partners.<BR /><BR />2. Unable to create new mailboxes: I am also unable to find where in my Weebly account I can create additional email addresses ending in @mywebsitename.com&nbsp;. Could you please point me to the correct location in the dashboard, or let me know if this requires a specific plan or add-on?<BR /><BR />Could you please write how toinvestigate why emails are not arriving reliably at the existing addresses, and advise on how to set up additional mailboxes for this domain?</SPAN></P> Sat, 25 Jul 2026 11:12:15 GMT Kozin 2026-07-25T11:12:15Z https://community.squareup.com/t5/Customer-Engagement/Email-Delivery-Issues-amp-Unable-to-Create-Mailboxes-for-my/m-p/846849#M4323 <P><SPAN>I am writing regarding an ongoing issue with the email service for my domain.</SPAN></P><P data-unlink="true"><SPAN>I have two concerns:<BR /><BR />1. Unreliable email delivery: I use the addresses&nbsp;info@mywebsitename.com&nbsp;&nbsp;and&nbsp;mustafa@mywebsitename.com&nbsp;&nbsp;for business correspondence related to my website. I have noticed that some incoming emails are not being delivered to these addresses at all. This is causing me to miss important communications from clients and partners.<BR /><BR />2. Unable to create new mailboxes: I am also unable to find where in my Weebly account I can create additional email addresses ending in @mywebsitename.com&nbsp;. Could you please point me to the correct location in the dashboard, or let me know if this requires a specific plan or add-on?<BR /><BR />Could you please write how toinvestigate why emails are not arriving reliably at the existing addresses, and advise on how to set up additional mailboxes for this domain?</SPAN></P> Sat, 25 Jul 2026 11:12:15 GMT https://community.squareup.com/t5/Customer-Engagement/Email-Delivery-Issues-amp-Unable-to-Create-Mailboxes-for-my/m-p/846849#M4323 Kozin 2026-07-25T11:12:15Z