What is the difference between "Notes" and "Client Notes" in the customers account?

mywaxingmoon — Mon, 12 Jan 2026 19:38:40 GMT

When I set up my customer account it has a place for "Notes" and says client cannot see. Then in the right hand column it has a place for "Client Notes" and doesn't say anything. Can clients see the "Client Notes"? I'm looking for the place to enter treatment records for each service.

Re: What is the difference between "Notes" and "Client Notes" in the customers a

SVLFever — Mon, 12 Jan 2026 23:42:16 GMT

Hello @mywaxingmoon . I believe the "client notes" and the "notes" are in fact one in the same. Actually, I can't find anywhere that the term "client notes" is used in the Square ecosystem, but it occurred to me that it might be in the Health & Beauty mode, so I can't say for certainty if it exists or not.

In testing what you are asking, I went to Square Customer Account Login to see if I could see any notes that I have made about myself in our "notes" section, and it appears that the customer can not see them.

If this answers your question, please mark this as a solution.

Let me know if more questions.

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What is the difference between "Notes" and "Client Notes" in the customers account?

Re: What is the difference between "Notes" and "Client Notes" in the customers a