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  <channel>
    <title>thread Re: How do I send a draft invoice in Customer Engagement</title>
    <link>https://community.squareup.com/t5/Customer-Engagement/How-do-I-send-a-draft-invoice/m-p/827407#M3853</link>
    <description>&lt;P&gt;Hey&amp;nbsp;&lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/752687"&gt;@Scott_89&lt;/a&gt;&amp;nbsp; — I see this is your first post. Welcome!&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you &lt;A href="https://squareup.com/help/us/en/article/8387-create-and-send-invoices" target="_self"&gt;sending the invoice&lt;/A&gt; from the app or from your Dashboard?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From Dashboard&amp;nbsp;&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Sign in to Square Dashboard and go to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Orders &amp;amp; payments&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;(or&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices &amp;amp; Payments&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;or&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Payments&lt;/STRONG&gt;) &amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices" target="_blank" rel="noopener"&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;You can create single, batch, or recurring invoices in two ways:
&lt;UL&gt;
&lt;LI&gt;From the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices/overview" target="_blank" rel="noopener"&gt;Overview&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;page, click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Send an invoice&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;From the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices" target="_blank" rel="noopener"&gt;Invoices&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;page, click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Create invoice&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale. You can enter up to nine recipients.&lt;/LI&gt;
&lt;LI&gt;Enter detailed invoice details.&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Optional&lt;/STRONG&gt;: Add a message to the customer.&lt;/LI&gt;
&lt;LI&gt;Select the invoice frequency—one-time or recurring.
&lt;UL&gt;
&lt;LI&gt;For&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;One-time&lt;/STRONG&gt;, enter the due date and optional service date.&lt;/LI&gt;
&lt;LI&gt;For&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Recurring&lt;/STRONG&gt;, enter the recurring schedule to include the start date, each invoice due date, recurring frequency, repeating number, or end date.&lt;/LI&gt;
&lt;LI&gt;For recurring, you can also&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Allow automatic payments with card on file&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From Point of Sale App&amp;nbsp;&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;From your compatible device, tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Send invoice&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;from the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Home&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;screen or tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;from the navigation panel, then tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Select an existing template, if applicable.&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale, and any additional recipients if applicable.&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From your Square POS app with standard mode enabled:&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;From your compatible device, tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;≡ More&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale, and any additional recipients if applicable.&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From Drafts you have the option to send the invoice as well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-03 at 12.35.54 PM.png" style="width: 400px;"&gt;&lt;img src="https://community.squareup.com/t5/image/serverpage/image-id/54088i7A3D4A8F00501DD7/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2025-12-03 at 12.35.54 PM.png" alt="Screenshot 2025-12-03 at 12.35.54 PM.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you’re still running into any issues, please let me know. I’m happy to help!&lt;/P&gt;</description>
    <pubDate>Wed, 03 Dec 2025 18:38:18 GMT</pubDate>
    <dc:creator>MayaP</dc:creator>
    <dc:date>2025-12-03T18:38:18Z</dc:date>
    <item>
      <title>How do I send a draft invoice</title>
      <link>https://community.squareup.com/t5/Customer-Engagement/How-do-I-send-a-draft-invoice/m-p/827361#M3848</link>
      <description>&lt;P&gt;Filled out invoice for first time and then I tried to send it and I can’t find where I send invoice to customer. It says it’s a draft invoice&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Dec 2025 13:51:50 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Customer-Engagement/How-do-I-send-a-draft-invoice/m-p/827361#M3848</guid>
      <dc:creator>Scott_89</dc:creator>
      <dc:date>2025-12-03T13:51:50Z</dc:date>
    </item>
    <item>
      <title>Re: How do I send a draft invoice</title>
      <link>https://community.squareup.com/t5/Customer-Engagement/How-do-I-send-a-draft-invoice/m-p/827407#M3853</link>
      <description>&lt;P&gt;Hey&amp;nbsp;&lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/752687"&gt;@Scott_89&lt;/a&gt;&amp;nbsp; — I see this is your first post. Welcome!&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you &lt;A href="https://squareup.com/help/us/en/article/8387-create-and-send-invoices" target="_self"&gt;sending the invoice&lt;/A&gt; from the app or from your Dashboard?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From Dashboard&amp;nbsp;&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Sign in to Square Dashboard and go to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Orders &amp;amp; payments&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;(or&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices &amp;amp; Payments&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;or&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Payments&lt;/STRONG&gt;) &amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices" target="_blank" rel="noopener"&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;/A&gt;.&lt;/LI&gt;
&lt;LI&gt;You can create single, batch, or recurring invoices in two ways:
&lt;UL&gt;
&lt;LI&gt;From the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices/overview" target="_blank" rel="noopener"&gt;Overview&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;page, click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Send an invoice&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;From the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://app.squareup.com/dashboard/invoices" target="_blank" rel="noopener"&gt;Invoices&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;page, click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Create invoice&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale. You can enter up to nine recipients.&lt;/LI&gt;
&lt;LI&gt;Enter detailed invoice details.&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Optional&lt;/STRONG&gt;: Add a message to the customer.&lt;/LI&gt;
&lt;LI&gt;Select the invoice frequency—one-time or recurring.
&lt;UL&gt;
&lt;LI&gt;For&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;One-time&lt;/STRONG&gt;, enter the due date and optional service date.&lt;/LI&gt;
&lt;LI&gt;For&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Recurring&lt;/STRONG&gt;, enter the recurring schedule to include the start date, each invoice due date, recurring frequency, repeating number, or end date.&lt;/LI&gt;
&lt;LI&gt;For recurring, you can also&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Allow automatic payments with card on file&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From Point of Sale App&amp;nbsp;&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;From your compatible device, tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Send invoice&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;from the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Home&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;screen or tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;from the navigation panel, then tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Select an existing template, if applicable.&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale, and any additional recipients if applicable.&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;From your Square POS app with standard mode enabled:&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;From your compatible device, tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;≡ More&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Invoices&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;(+)&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Add a new or existing customer to the sale, and any additional recipients if applicable.&lt;/LI&gt;
&lt;LI&gt;Move on to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Step 2: Line items&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;below.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From Drafts you have the option to send the invoice as well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-03 at 12.35.54 PM.png" style="width: 400px;"&gt;&lt;img src="https://community.squareup.com/t5/image/serverpage/image-id/54088i7A3D4A8F00501DD7/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2025-12-03 at 12.35.54 PM.png" alt="Screenshot 2025-12-03 at 12.35.54 PM.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you’re still running into any issues, please let me know. I’m happy to help!&lt;/P&gt;</description>
      <pubDate>Wed, 03 Dec 2025 18:38:18 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Customer-Engagement/How-do-I-send-a-draft-invoice/m-p/827407#M3853</guid>
      <dc:creator>MayaP</dc:creator>
      <dc:date>2025-12-03T18:38:18Z</dc:date>
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