How do I stop paying for additional services that I do not use

Rocket_Science — Fri, 26 Jul 2024 12:42:06 GMT

I am paying every month for Marketing that I do not use and seem to be paying excessive costs for the site and features.

How do I contact people at Square to get this put right. I can not see a phone number or email address to connect.

;-(

Re: How do I stop paying for additional services that I do not use

Breffni — Wed, 31 Jul 2024 13:36:45 GMT

Hi there @Rocket_Science, apologies for the delayed response 😔

You can check the status of your subscriptions and trials with Square directly from your Accounts & Settings tab.

To do so:

Sign in to your online Square Dashboard and click Settings > Account & Settings.
Click Business information > Pricing & Subscriptions

You should be able to cancel or manage any subscriptions there.

You can also reach our support team on 0800 - 098 8008, 9AM- 5PM, Mon-Fri or you can find our full range of support platforms here.