thread Re: square contacts stopped syncing in mailchimp in Customer Engagement

square contacts stopped syncing in mailchimp

lrs — Mon, 10 Nov 2025 02:58:33 GMT

everytime i got a new appointment through my square appointments app it would automatically sync into my mailchimp account so i can send them an email.

out of nowhere, it stopped syncing new customers. i have disconnected and reconnected my square to my mailchimp but it did not solve the issue. been trying to find an answer on this board but have not. thank you!

Re: square contacts stopped syncing in mailchimp

JJ_ — Tue, 11 Nov 2025 23:46:48 GMT

Hello there, @lrs

I haven't seen any reports of issues while integrating with Mailchimp. Since all Square integrations (like Mailchimp) are created by the respective third party, I recommend getting in touch with Mailchimp so they can open a ticket if necessary to address this inconvenience you are experiencing.

Let me know if you have any other questions.

Re: square contacts stopped syncing in mailchimp

ReturnToEase — Sun, 23 Nov 2025 01:15:40 GMT

I am having the same issue! Any resolution ? I can't contact MC because I have a free plan