spam messages in the square inbox

arboristsupply — Mon, 17 Nov 2025 17:42:54 GMT

All of a sudden we have a huge uptick in spam messages in our square inbox. Is there a way square could maybe prevent the onslaught of these?

If not it would be great if you could delete or archive a message, as all these spam ones really clutter up the feed of new legitimate messages. Thanks

Re: spam messages in the square inbox

Stacelyn24 — Tue, 04 Nov 2025 14:08:30 GMT

Hey there! 👋 You're definitely not alone — I’ve noticed a big uptick in spam messages recently too, so it seems like something has shifted on the backend.

🛑 While there’s no built-in spam filter (yet):

Square Inbox doesn’t currently offer filtering or archiving, which makes it tough when you’re trying to keep legit client messages front and center.
You're right — a delete/archive/mute feature would go a long way in keeping the inbox organized!

📝 Here’s what you can do right now:

Use Message Labels (if available on your plan):
Create a “Spam” label and tag unwanted messages to help keep them separated from your real customer convos.
Submit Feedback
Square’s Inbox is still evolving — use Settings > Feedback in your dashboard to request:
- ✅ Automatic spam detection or filtering
- ✅ Ability to delete/archive conversations
- ✅ Option to block certain users or mark as spam (like email platforms do)

The more of us that flag this, the sooner it’ll get prioritized. 📣 For now, tagging or ignoring the thread is unfortunately the only workaround. But I’m with you — hope Square implements a fix soon!

thread Re: spam messages in the square inbox in Customer Engagement

spam messages in the square inbox

Re: spam messages in the square inbox

🛑 While there’s no built-in spam filter (yet):

📝 Here’s what you can do right now: