thread Re: Are we able to turn off contract sent/signed notifications? in Customer Engagement

Are we able to turn off contract sent/signed notifications?

MariaMartinDerp — Sun, 21 Sep 2025 11:50:41 GMT

I'm getting dozens of notifications via email every time a contract is sent out when someone books an appointment. I don't need any email notifications since I can always check in their customer file as to their contract sent/signed status.

Is there a way to turn these off?

Re: Are we able to turn off contract sent/signed notifications?

LaurenM — Sat, 16 Apr 2022 19:26:24 GMT

I do not currently book appointments, but was able to change some e-mail notification settings in the Square dashboard. I clicked on Account & Settings, then account. There was an e-mail notifications section there. Hopefully, this is helpful!

Re: Are we able to turn off contract sent/signed notifications?

MariaMartinDerp — Sat, 16 Apr 2022 23:45:35 GMT

There isn't a contracts setting there, but thank you!

Re: Are we able to turn off contract sent/signed notifications?

_Violet — Tue, 19 Apr 2022 00:54:45 GMT

Hi @MariaMartinDerp - Thanks for reaching out to us here on the Square Seller Community👋😊

I took a look on the Square Dashboard to see if I could find a setting pertaining to this. As you mentioned, there isn't a specific setting for this under email notifications. I'm also not seeing anything under the communications section of Appointments.

I suggest that you reach out to our Support Team so they can file a ticket with our Engineers and confirm if this is something we can edit for you.

Re: Are we able to turn off contract sent/signed notifications?

ritualesclinic — Thu, 08 Aug 2024 19:14:58 GMT

Hello! I am also having issues with this. Were you able to find a way to turn it off?

Re: Are we able to turn off contract sent/signed notifications?

chs843 — Wed, 04 Jun 2025 20:12:44 GMT

nope! would love an update on this even tho square says it has been "solved" it hasn't. just is a ton of emails crowding our inbox for no reason!

Are we able to turn off contract sent/signed notifications?

papermoonbeauty — Thu, 10 Jul 2025 12:06:48 GMT

I am having this issue as well! Seems crazy that it is not an issue with most people- only way I have found of dealing with it is to automatically delete emails from square that include the word "contract"- if you have a gmail account, you should be able to set this up pretty easily. I do worry I might miss something important but it's been a life saver for keeping my inbox clear

This reply was created from a reply on: Are we able to turn off contract sent/signed notifications?

Re: Are we able to turn off contract sent/signed notifications?

Sammie_C — Thu, 10 Jul 2025 16:52:34 GMT

Hi @papermoonbeauty. Welcome to the Square Community!

I am sorry to hear that there is not a resolution for this yet. This is a great suggestion though!

As a side note, I am going to go ahead and move this back over to the original thread that it was replied from so other Sellers can also see this suggestion of yours.

Please let me know if you have any questions in the meantime.