Digital Customer Contract EMAILS

IslandGlow — Sun, 21 Sep 2025 11:48:29 GMT

I have started using Digital Customer Contracts - I have it set to send to customers who book certain services and its working well - BUT I get an email EVERY TIME a contract is sent out and again when someone completes the contract. So I could be looking at getting hundered of needless emails everyday.
I have spent time on the phone w square support and no one can figure out how to turn off the auto emails I'M RECEIVING.

Anyone have insight into this. Receiving these emails almost makes it not worth using this service.

Thanks

Jodi

Re: Digital Customer Contract EMAILS

Kassi_ — Wed, 19 Apr 2023 21:34:21 GMT

Hey there, @IslandGlow -

Thank you for reaching out about this. At the moment, there isn't a way to stop the emails from contracts your customer's receive and when it's completed.

I would recommend dropping this on the Ideate Board as a Feature Request for the our Product Team.

thread Re: Digital Customer Contract EMAILS in Customer Engagement

Digital Customer Contract EMAILS

Re: Digital Customer Contract EMAILS