invoice Not appearing on Contract on client's side

RPMAVP — Sun, 21 Sep 2025 11:44:59 GMT

Hi,

I'm new to Square and have just started using its features. I'm trying to understand how the Contract with Invoice link works. Not sure if I'm doing something wrong or if this function is not designed to work as I would have expected.

I created a contract and linked an invoice to it. In the Review step of creating the contract, I see a section "Related documents" located above the Signature section. I click on the link and see the invoice as expected. However, when I send it to the client, the "Related documents" section does not appear on their end, and the invoice is not attached to their email. I would have thought the invoice I linked would appear on the client's side as well. Am I wrong?

Any information on this would be greatly appreciated.

Re: invoice Not appearing on Contract on client's side

Minion — Wed, 09 Jul 2025 10:29:27 GMT

Hey @RPMAVP

Welcome to the Square Community. Everything should work as you stated with the invoice showing up as a link in the related field to view/download.

If I remember correctly when creating a contract first, and attaching the invoice, the invoice that is attached is a paid invoice (Which to me is a bit odd of a workflow).

If you create an invoice first, and attach a contact, you can set it so the buyer must read/agree to the contract first prior to being able to pay the invoice.

thread invoice Not appearing on Contract on client's side in Customer Engagement

invoice Not appearing on Contract on client's side

Re: invoice Not appearing on Contract on client's side