thread Re: Redeem Loyalty with a single click? in Customer Engagement

Redeem Loyalty with a single click?

BrewingSupply — Sun, 21 Sep 2025 11:15:09 GMT

I want to be able to single-click and use a customers points to pay for their transaction. I have my setup currently at:

[$1 Spent = 1 Point]

[10 Points = $0.25 off purchase]

My Redeeming Rewards settings are: 10, 100, 500, 1000, and 2000 points.

Therefore to use points to pay for a purchase I must perform mathematics. Doing maths, holding a cheerful conversation, and answering the phone all while coaching a team member isn't a recipe for success.

I would like a one-button solution that uses the correct number of customer points. Is there a setting somewhere that I am missing?

Re: Redeem Loyalty with a single click?

jjsmeatshak1 — Fri, 11 Feb 2022 21:49:02 GMT

Hey @BrewingSupply I think I found a better solution for your issue. It is in my option a better fix than what you're doing.

1. Go into your Loyalty" Account.

2. Change your "Earning Points" to be

1 Point

Earn 1 Point for every $1 spent.

3. Then Change "Redeeming Rewards"

Reward Value Reward Description

10 Points

$0.25 off entire sale

When ready to take off the discount in a sale...

1. Go to "Rewards"

2. Type in customers Phone Number

3. Then when selecting the reward, you'll just type in the amount of the reward you want to redeem!

I hope this helps!