Ending Loyalty Program

joco — Sun, 21 Sep 2025 11:14:19 GMT

I would like to end my loyalty program (its very expensive). So I want to keep peoples points until they expire but not allow them to earn any new points. How can I do this?

Re: Ending Loyalty Program

frances_a — Wed, 23 Mar 2022 21:44:47 GMT

Hello @joco!

Glad to see you around the Community!

You can find how to manage your loyalty program here.

What you'll want to do is make all of your items exempt so they don't accrue any more points.

After doing that, you'll want to keep an eye on the points your customers have already accrued so you can unsubscribe once the points have been used.

Let us know if that works for you.

Thank you!

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Ending Loyalty Program

Re: Ending Loyalty Program