thread Promote Accelerate Marketing Emails Question in Customer Engagement

Promote Accelerate Marketing Emails Question

Hobbyspeed1 — Sun, 21 Sep 2025 07:33:46 GMT

My business has the Promote Accelerate marketing plan. It says that you can no longer schedule emails to be sent with this plan, but I can't find anywhere that there is a new plan to upgrade to. It simply says I can buy more credits to send more emails. I don't want to buy more credits I want to be able to upgrade to however I can schedule emails again. Has anyone else dealt with this?

Re: Promote Accelerate Marketing Emails Question

Stacelyn24 — Fri, 03 Jan 2025 16:58:05 GMT

It sounds like you’re dealing with a frustrating limitation in the Promote Accelerate plan. While I haven’t personally dealt with this exact issue, here’s what might help:

Check Square’s Plan Details:
- Go to the Square Dashboard > Marketing > Plans and Pricing to see if there’s an option to upgrade to a plan that includes scheduling emails. Square sometimes updates their plans and features, so there might be a higher-tier plan available for scheduling emails.
Contact Square Support:
- If you can’t find an upgrade option in your dashboard, reaching out to Square Support directly is your best bet. They can clarify whether scheduling emails has been moved to a different plan or if they’ve introduced new options for marketing features.
Alternative Scheduling Solutions:
- In the meantime, if scheduling emails is critical for your business, consider integrating a third-party email marketing platform like Mailchimp or Constant Contact with your Square account. These platforms often allow scheduling and provide robust marketing tools.
Feedback to Square:
- Since this is a feature you find valuable, it’s worth submitting feedback to Square. They’re usually responsive to customer input, and your suggestion could help shape future updates.

Hopefully, Square can offer a clear solution or upgrade path for you soon!

Re: Promote Accelerate Marketing Emails Question

MayaP — Mon, 06 Jan 2025 22:41:26 GMT

Hey @Hobbyspeed1, I am sorry for the frustration! I hope @Stacelyn24 advice was helpful. If you need anything else, let me know!

Re: Promote Accelerate Marketing Emails Question

MayaP — Mon, 06 Jan 2025 22:41:50 GMT

Thank you @Stacelyn24 for stepping in with some amazing tips! 🙏