thread Re: Loyalty without phone number in Customer Engagement

Loyalty without phone number

Windswept-garde — Sun, 21 Sep 2025 11:10:34 GMT

Hello I have some customers asking about signing up for loyalty without using there phone number is there a way yney can sign up with email address instead? Thanks

Re: Loyalty without phone number

TheRealChipA — Sun, 16 Apr 2023 12:03:17 GMT

@Windswept-garde Currently this is not possible. You can submit a feature request to the Loyalty Team here, and they will consider it. But this is not something that will happen in the near future unless they are already working on it, which I doubt. I don’t know a workaround anymore, since Loyalty signup requires a two-step process of receiving a code at the customer’s phone number to confirm any phone number entered actually belongs to them.

Re: Loyalty without phone number

Windswept-garde — Mon, 01 May 2023 10:43:09 GMT

Thank you