Reward point balance

39Northco — Sun, 21 Sep 2025 11:10:20 GMT

Hello,

Is it possible to see customer reward points for a large segment or my entire database? We would like to see who is close to reward levels. Thanks!

Re: Reward point balance

TheRealChipA — Fri, 21 Apr 2023 12:18:40 GMT

HI @39Northco. Unfortunately, there is no master report to tell you customer Loyalty point status. You can look up individual customers and view that information. And you can configure the Loyalty program to send customer’s a text when they are nearing a new reward level. So, obviously, the information exists but not in either report or CSV format.

You can submit a Feature Request for the Loyalty Program here. But, in the short term, I can’t think of any way that do this with the available tools.

thread Re: Reward point balance in Customer Engagement

Reward point balance

Re: Reward point balance