Is there a way to upload multiple eligible items in the the loyalty program?

MarkDCY — Sun, 21 Sep 2025 11:09:48 GMT

I have hundreds of item / variations that need to be included in the loyalty program. Is there a way to programmatically add these to the loyalty program or upload? The reason that I need to do this is because within multiple categories, I have many items that have 4 variations (sizes). However, the smallest size does not qualify for loyalty points. See one example below:

Category = "Balsamic Vinegars"

Item = "Traditional Dark Balsamic"

Variations = "60ml", "200ml", "375ml", "750ml"

All but the 60ml variation should get 1 point awarded in the loyalty program.

Re: Is there a way to upload multiple eligible items in the the loyalty program?

TheRealChipA — Thu, 15 Jun 2023 12:46:09 GMT

Hi @MarkDCY. Unfortunately, there is not an upload/programming option at this time. You have to manually select each item from the drop down list that you want to include.

All I can suggest (and this is not a short-term solution) is that you submit a feature request to the Loyalty Team here. I can see two possible recommendations that would work for you. Feel free to submit either, or both for them to think about.

Give us import/export items button when defining our Loyalty Programs.
Optionally, give us the ability in our Item Catalogs to specify items and/or variations that are always excluded from Loyalty.

The team will review your request and make a decision. If you’ll let me know when you’ve submitted the request, I’ll look at it and most likely upvote it. It sounds like a great addition.

Best,

thread Re: Is there a way to upload multiple eligible items in the the loyalty program? in Customer Engagement

Is there a way to upload multiple eligible items in the the loyalty program?

Re: Is there a way to upload multiple eligible items in the the loyalty program?