thread Does anyone else need more options in the Redeeming Awards section for Loyalty Customers? in Customer Engagement

Does anyone else need more options in the Redeeming Awards section for Loyalty Customers?

BlueJugNBTX — Sun, 21 Sep 2025 11:00:18 GMT

We need the option to choose a "Discount ALL items in a specific category" under the Redeeming Rewards section. Right now you can only choose a single item in a specific category.

Please add this option! The only other thing to do allows customers to choose all items and we can't/don't want to discount all items in our store.

Re: Does anyone else need more options in the Redeeming Awards section for Loyalty Customers?

Lovewell — Fri, 07 Feb 2025 00:30:12 GMT

For our loyalty program we can select and choose which categories or items we want to be redeemable.

head to Loyalty, click on the settings, then eligible items or categories. Locate those items then mark them as eligible to have discounts applied!

Re: Does anyone else need more options in the Redeeming Awards section for Loyalty Customers?

BlueJugNBTX — Fri, 07 Feb 2025 02:32:19 GMT

Found it under redeeming rewards. Thanks!