https://community.squareup.com/t5/Customer-Engagement/Customer-Data/m-p/371569#M2309 <P>Recently I've noticed that my customers name is not always coming up on credit card transactions.&nbsp; Under the customer name, it shows "Unknown Customer"&nbsp; This has been proven to be frustrating lately, especially if we are looking for a certain transaction or want to look up customer purchase history.&nbsp; Other than manually grabbing and entering each customers name, is there a planned fix to this problem?</P> Sun, 21 Sep 2025 10:08:20 GMT BothwellFarms 2025-09-21T10:08:20Z https://community.squareup.com/t5/Customer-Engagement/Customer-Data/m-p/371569#M2309 <P>Recently I've noticed that my customers name is not always coming up on credit card transactions.&nbsp; Under the customer name, it shows "Unknown Customer"&nbsp; This has been proven to be frustrating lately, especially if we are looking for a certain transaction or want to look up customer purchase history.&nbsp; Other than manually grabbing and entering each customers name, is there a planned fix to this problem?</P> Sun, 21 Sep 2025 10:08:20 GMT https://community.squareup.com/t5/Customer-Engagement/Customer-Data/m-p/371569#M2309 BothwellFarms 2025-09-21T10:08:20Z https://community.squareup.com/t5/Customer-Engagement/Customer-Data/m-p/371571#M2310 <P>** Update - it appears that when the card is tapped, customer name is not gathered, only when dipped.&nbsp; So hopefully there is a easy fix, or we will not be using the tap.</P><P>&nbsp;</P> Mon, 06 Jun 2022 17:17:45 GMT https://community.squareup.com/t5/Customer-Engagement/Customer-Data/m-p/371571#M2310 BothwellFarms 2022-06-06T17:17:45Z