thread Re: Is it possible to share Square POS directory with freelancer that is remote? in Customer Engagement

Is it possible to share Square POS directory with freelancer that is remote?

PitiBon — Sun, 21 Sep 2025 10:07:56 GMT

Hello sellers,

Is it possible for a business using Square POS to have a marketing agency access the customer directory remotely?

The agency needs updated customer directory on a daily basis.

The small business owner can't export every day and then send file to the agency.

Is it something that can be done?

Thanks!

Re: Is it possible to share Square POS directory with freelancer that is remote?

HC_Charlie — Fri, 15 Jul 2022 14:26:08 GMT

Hello @PitiBon thanks for your post. I understand your request and that exporting your customer information every day would be a lot of work on your end. I think you could of course just give your login/password to this outside agency and they could see your customers...however I wouldn't recommend this. Instead, I'd set them up as an "employee" and then you could set specific permissions related to only viewing your customer directory. I think may help in your situation. See this post about setting permissions.

This would limit their access to only specific information, and you could later control this access. I hope this helps solve you issue. Maybe another user in the Square Community could offer an alternative as well.

Re: Is it possible to share Square POS directory with freelancer that is remote?

MayaP — Fri, 15 Jul 2022 14:36:02 GMT

Hi @PitiBon,

Welcome to The Seller Community. Happy to see a new face.

I would advise exactly what HC_Charlie did. Setup a login for the marketing agency using team management.

Let us know if any further assistance is needed!