https://community.squareup.com/t5/Customer-Engagement/customer-profile-missing/m-p/604395#M2274 <P>I have been having trouble with a customer's profile.&nbsp; She's been a client for almost a year now and for some reason her profile is now missing.&nbsp; I am the only one that manages customer profiles so it wasn't accidentally deleted.&nbsp; I noticed at her last appointment that both her email and phone number were hidden and she wasn't receiving confirmation texts or emails like I have set up in the system.&nbsp; Any insight is appreciated.</P> Sun, 21 Sep 2025 10:07:21 GMT 727 2025-09-21T10:07:21Z https://community.squareup.com/t5/Customer-Engagement/customer-profile-missing/m-p/604395#M2274 <P>I have been having trouble with a customer's profile.&nbsp; She's been a client for almost a year now and for some reason her profile is now missing.&nbsp; I am the only one that manages customer profiles so it wasn't accidentally deleted.&nbsp; I noticed at her last appointment that both her email and phone number were hidden and she wasn't receiving confirmation texts or emails like I have set up in the system.&nbsp; Any insight is appreciated.</P> Sun, 21 Sep 2025 10:07:21 GMT https://community.squareup.com/t5/Customer-Engagement/customer-profile-missing/m-p/604395#M2274 727 2025-09-21T10:07:21Z