thread Re: Re: How to delete messages in square messaging? - Status changed to: Not currently planned in Customer Engagement

Re: How to delete messages in square messaging?

MaineSurfers — Sun, 21 Sep 2025 10:06:56 GMT

Is there any update on this?

I have way too many Square Messages & theres no way to organize them like emails.

How do we delete them?

Re: Re: How to delete messages in square messaging? - Status changed to: Not currently planned

MayaP — Sat, 14 Jan 2023 20:32:12 GMT

Hello there @MaineSurfers,

Thank you for following up on this. This is currently not a feature with Square messages. I have moved this over to our Ideate Board, our new process of tracking feature requests. As soon as there is an update on this request we will make sure to update this thread. I know waiting for something to be built out is very hard so I appreciate you hanging in there! To learn more about how feature requests work, please see this post (squ.re/Ideate-Commuity) from one of our Seller Community Moderators.

In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input! 🙂

Is there a way to delete old messages

Clarkcl58 — Wed, 17 Apr 2024 14:05:11 GMT

Messages in square app is piling up. Was wondering if there was a way to delete old messages?

Re: Is there a way to delete old messages

RobynR — Thu, 18 Apr 2024 17:02:58 GMT

Hi @Clarkcl58, this question was previously asked and submitted by another seller. I have merged your submission with the other request here.

Please check out the response from our other Community Moderator above.

If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

Re: How to delete messages in square messaging?

LusterSalon — Fri, 19 Apr 2024 13:50:33 GMT

I agree! For me, the issue is numbers from non clients (spam, junk calls, etc) that I get on a daily basis. This clogs up my Messages and how I view them. If things worked like on my phone or email, I could delete the messages that don’t matter, leaving behind the ones that do.

Re: How to delete messages in square messaging?

RBTGames2020 — Thu, 21 Nov 2024 06:59:00 GMT

My site has been live for 2 hours and I already have 5 spam messages. We need a better capcha and we need a way to delete messages so I don't have to wade through spam

Re: How to delete messages in square messaging?

Sammyty — Fri, 22 Nov 2024 16:55:45 GMT

Has there been any updates on the ability to delete messages from clients?

Re: How to delete messages in square messaging?

Petalina — Mon, 20 Jan 2025 17:01:43 GMT

Any updates on this request? It seems silly to have a messaging inbox with no way to sort or delete messages...

Re: How to delete messages in square messaging?

GeezPhoneRepair — Tue, 20 Jan 2026 20:51:17 GMT

Any updates on this very simple feature being rolled out? Been a few years now, absolutely wild to pay for a messaging service that lacks the most basic features like being able to delete a message.