https://community.squareup.com/t5/Customer-Engagement/Lost-transactions-what-about-customer-info/m-p/701143#M2123 <P>I may have lost a few offline mode transactions due to logging out and tablet issues but I always enter customer information. Is the customer information associated with that transaction also lost?</P> Sun, 21 Sep 2025 09:54:56 GMT Simone4 2025-09-21T09:54:56Z https://community.squareup.com/t5/Customer-Engagement/Lost-transactions-what-about-customer-info/m-p/701143#M2123 <P>I may have lost a few offline mode transactions due to logging out and tablet issues but I always enter customer information. Is the customer information associated with that transaction also lost?</P> Sun, 21 Sep 2025 09:54:56 GMT https://community.squareup.com/t5/Customer-Engagement/Lost-transactions-what-about-customer-info/m-p/701143#M2123 Simone4 2025-09-21T09:54:56Z https://community.squareup.com/t5/Customer-Engagement/Lost-transactions-what-about-customer-info/m-p/701187#M2124 <P>Ohh this is a good question. I want to say it's not but I'm not 100% sure. I believe the customer info would have stored when you entered it, vs the credit card info that was waiting to be processed.&nbsp;<BR /><BR />You can test this by trying to find one of those customers in your directory if you remember any of the names or info you entered.</P> Sun, 31 Dec 2023 21:47:36 GMT https://community.squareup.com/t5/Customer-Engagement/Lost-transactions-what-about-customer-info/m-p/701187#M2124 alexandriak 2023-12-31T21:47:36Z