https://community.squareup.com/t5/Customer-Engagement/Why-can-t-my-Motorola-G5-connect-to-my-Bluetooth/m-p/758565#M1942 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/694708">@SMJohnson1121</a> !</P><P>&nbsp;</P><P>Have you been able to connect your reader to your Motorola in the past and this just started happening, or is this a new issue?</P><P>&nbsp;</P><P>Either way, I recommend forgetting your device in the phone's bluetooth settings and in the Square app then following <A href="https://squareup.com/help/us/en/article/8299-troubleshoot-bluetooth-pairing-on-square-reader" target="_blank" rel="noopener">this help file's</A> steps to resetting your reader. Also, please remember the reader can only be paired to one device at a time. If you have another phone or tablet that has the reader linked you won't get your Motorola to connect to it. Hopefully this solves the problem!</P> Fri, 25 Oct 2024 15:10:10 GMT ryanwanner 2024-10-25T15:10:10Z https://community.squareup.com/t5/Customer-Engagement/Why-can-t-my-Motorola-G5-connect-to-my-Bluetooth/m-p/758539#M1941 <P>My phone Bluetooth say I can't connect to my square</P><P>&nbsp;</P> Sun, 21 Sep 2025 09:49:52 GMT https://community.squareup.com/t5/Customer-Engagement/Why-can-t-my-Motorola-G5-connect-to-my-Bluetooth/m-p/758539#M1941 SMJohnson1121 2025-09-21T09:49:52Z https://community.squareup.com/t5/Customer-Engagement/Why-can-t-my-Motorola-G5-connect-to-my-Bluetooth/m-p/758565#M1942 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/694708">@SMJohnson1121</a> !</P><P>&nbsp;</P><P>Have you been able to connect your reader to your Motorola in the past and this just started happening, or is this a new issue?</P><P>&nbsp;</P><P>Either way, I recommend forgetting your device in the phone's bluetooth settings and in the Square app then following <A href="https://squareup.com/help/us/en/article/8299-troubleshoot-bluetooth-pairing-on-square-reader" target="_blank" rel="noopener">this help file's</A> steps to resetting your reader. Also, please remember the reader can only be paired to one device at a time. If you have another phone or tablet that has the reader linked you won't get your Motorola to connect to it. Hopefully this solves the problem!</P> Fri, 25 Oct 2024 15:10:10 GMT https://community.squareup.com/t5/Customer-Engagement/Why-can-t-my-Motorola-G5-connect-to-my-Bluetooth/m-p/758565#M1942 ryanwanner 2024-10-25T15:10:10Z