thread Can i text customer list without subscription? in Customer Engagement

Can i text customer list without subscription?

Jruiz461 — Sun, 21 Sep 2025 09:47:15 GMT

Can i text customer list without them subscribing? I'm new to square, it's why I'm asking.

Re: Can i text customer list without subscription?

Summer2024 — Wed, 19 Feb 2025 16:12:49 GMT

Hi @Jruiz461 ! Welcome to Square and welcome to the Square Community! We are so happy to have you here.

Square requires customers to opt in before receiving marketing texts to ensure compliance with messaging regulations. However, you can collect consent through checkout, invoices, or a sign-up form. If you're looking to send transactional texts (like order updates), those don’t require a subscription.

Let me know if you have any further questions!

Re: Can i text customer list without subscription?

Jruiz461 — Wed, 19 Feb 2025 18:38:17 GMT

I'm planning on opening a Barber Shop very soon and need to let everyone know where I'm relocating to. So what would be the best way to let them know if I can't use Square for that? I just recently started using Square and imported all my clients there.