thread Re: calendar and analytics do not match in Customer Engagement

calendar and analytics do not match

nicholestyles22 — Sun, 21 Sep 2025 09:40:46 GMT

If a client is on my calendar not always is that clients account updated with their last appointment. I was told by customer service this is because I did not complete the service through Square. This did not use to be the case. I have been dealing with this issue for a while and I am very frustrated that I can no longer easily keep track of my clients attendance. Is there a way to revert back to the system that did not complete client transactions through payment?

Re: calendar and analytics do not match

Ellie_ — Sat, 17 May 2025 21:33:35 GMT

Hi there, @nicholestyles22,

We are happy to step in here and see how we can assist. For clarification, how are your tracking this data currently? We just want to make sure that we are gathering the right information for you.

Also, welcome to the Square Community! 🥳 We are so happy to have you here. While you are here, we recommend checking out our Orientation & Etiquette.