thread Re: Can you Add Customer names in emails? in Customer Engagement

Can you Add Customer names in emails?

Zeppolisvt — Sun, 21 Sep 2025 08:01:44 GMT

In mailchimp and other email marketing platforms you can add the customer name to marketing emails by writing #name .. is this available in the square marketing emails?

It would help open rates in some instances.

Thanks

Re: Can you Add Customer names in emails?

nika — Mon, 17 Jun 2019 16:10:59 GMT

Hi @Zeppolisvt - Thanks for your question and welcome to the Seller Community!

The ability to add names to our email marketing is currently a feature request. There's not any real workaround to accomplish this either at this point. But I'll pass your feedback along to our Product Teams.

Let us know if any other questions come up!

Re: Can you Add Customer names in emails?

KelleyJohns — Sun, 04 Feb 2024 21:24:02 GMT

Hi! Where can I "star" this feature request?

Re: Can you Add Customer names in emails?

RobynR — Sun, 04 Feb 2024 22:27:43 GMT

Hey @KelleyJohns,

Thanks for reaching out.

You can add your input on this feature request here.

Please let me know if I can assist you with anything else.