https://community.squareup.com/t5/Customer-Engagement/I-am-having-problems-with-Square-Marketing/m-p/363715#M1580 <P>I have switched from Constant Contact to Square and I love the fact that customers are added as they make a purchase, rather than gathering new emails from Square and importing them into CC.</P><P>&nbsp;</P><P>However, I have had some issues:</P><P>My wife no longer gets our emails.&nbsp; Luckily it was my wife because she said something.&nbsp; A customer may just think we took them off.&nbsp; We have checked her spam folder and nothing is there either.&nbsp; When I export the email detail, it says that she received the email.&nbsp; How many other customers are not getting our emails?</P><P>&nbsp;</P><P>I also have customers that received our emails from CC and since switching to Square Marketing, they don't.&nbsp; They show up on the Bounced List.&nbsp; Some are really good customers.&nbsp; I have checked and the email addresses are correct... they should be because I imported the addresses into Square from a file.</P><P>&nbsp;</P><P>Has anyone else had these problems?&nbsp; Square Marketing is more expensive than CC, but worth it if it works properly.</P> Sun, 21 Sep 2025 07:57:59 GMT apsgrapevine 2025-09-21T07:57:59Z https://community.squareup.com/t5/Customer-Engagement/I-am-having-problems-with-Square-Marketing/m-p/363715#M1580 <P>I have switched from Constant Contact to Square and I love the fact that customers are added as they make a purchase, rather than gathering new emails from Square and importing them into CC.</P><P>&nbsp;</P><P>However, I have had some issues:</P><P>My wife no longer gets our emails.&nbsp; Luckily it was my wife because she said something.&nbsp; A customer may just think we took them off.&nbsp; We have checked her spam folder and nothing is there either.&nbsp; When I export the email detail, it says that she received the email.&nbsp; How many other customers are not getting our emails?</P><P>&nbsp;</P><P>I also have customers that received our emails from CC and since switching to Square Marketing, they don't.&nbsp; They show up on the Bounced List.&nbsp; Some are really good customers.&nbsp; I have checked and the email addresses are correct... they should be because I imported the addresses into Square from a file.</P><P>&nbsp;</P><P>Has anyone else had these problems?&nbsp; Square Marketing is more expensive than CC, but worth it if it works properly.</P> Sun, 21 Sep 2025 07:57:59 GMT https://community.squareup.com/t5/Customer-Engagement/I-am-having-problems-with-Square-Marketing/m-p/363715#M1580 apsgrapevine 2025-09-21T07:57:59Z