Sending automated emails based on a specific product purchase

RMLATL — Sun, 21 Sep 2025 07:30:54 GMT

We are using Square Marketing for emails. Is there a way to send automated emails based on a specific product or category purchase?

Re: Sending automated emails based on a specific product purchase

Minion — Thu, 08 May 2025 12:21:28 GMT

Hey @RMLATL

So this can be achieved, but there needs to be a few steps done first. Initially you will need to create a group from your customer directory. You can check out this article here on creating a smart group. Once you have the group created, you can then go into your marketing section, design your template and then select the group you desire under the audience tab.

Let me know if that helped you with your situation.

thread Sending automated emails based on a specific product purchase in Customer Engagement

Sending automated emails based on a specific product purchase

Re: Sending automated emails based on a specific product purchase