thread Re: Email Signup Auto Reply in Customer Engagement

Email Signup Auto Reply

JackieVan — Sun, 21 Sep 2025 07:55:06 GMT

I'd like to have square automatically send a "thank you for signing up" email with a coupon code to people that fill out the email submission form. Is this possible? I'm launching in October so this is an incentive to sign up to get notifications for when they can buy something. So not all of them will be a customer just yet.

Re: Email Signup Auto Reply

Gold — Sun, 18 Sep 2022 11:52:57 GMT

HI, hopefully this Square Support page will help. Square Marketing.

https://squareup.com/help/us/en/article/5346-get-started-with-square-marketing

Re: Email Signup Auto Reply

JackieVan — Wed, 21 Sep 2022 14:51:47 GMT

It's doesn't help much. I don't want to have to manually send out an email to new subscribers each time they sign up. I want to set up an automated email for those that sign up just saying "thank you for signing up". Is that a feature?

Re: Email Signup Auto Reply

Gold — Wed, 21 Sep 2022 15:05:33 GMT

HI, hopefully these Square Support pages will help more information regarding Square Marketing, a paid feature.

https://squareup.com/help/us/en/article/5660-using-automated-campaigns-with-square-marketing

https://squareup.com/help/us/en/article/5346-get-started-with-square-marketing

Re: Email Signup Auto Reply

JackieVan — Wed, 21 Sep 2022 15:07:17 GMT

So I see that it's only if they have made a purchase. Can they not get emails just from subscribing before they buy anything? My website hasn't launched the shopping portion but I want people to subscribe so I can email them when buying things become available.

Re: Email Signup Auto Reply

Gold — Fri, 23 Sep 2022 15:33:59 GMT

HI, Square Support page 5346