thread What is a "Square Network Email" address in my marketing list? in Customer Engagement

What is a "Square Network Email" address in my marketing list?

tifholmes — Sun, 21 Sep 2025 07:54:37 GMT

Hello! I've been using Square Marketing for over a year and just this morning noticed that some "customers" have opened my promotional emails that are "subscribed" with an email address of "Square Network Email". What is this? I ask because at least one such person did not actually ask to be subscribed but was somehow added when they made a purchase from me at an art festival. So I guess I have two questions: how are people getting auto-subscribed when they make a purchase (and can I turn this off?)? And what is the "Square Network Email" I'm seeing. I assumed when I didn't see an actual address that they would not receive my promotions. Just checking so I'm aware of how this actually works.

Thanks!

Re: What is a "Square Network Email" address in my marketing list?

JJ_ — Wed, 05 Oct 2022 21:12:31 GMT

Hello @tifholmes

Square Network Emails belong to customers or buyers that opted in for Square Marketing on other Square Sellers. If a customer has changed their mind about this they can visit profile.squareup.com, and make the changes there.

Sorry for the confusion here and I hope this information is helpful.

Re: What is a "Square Network Email" address in my marketing list?

tifholmes — Sun, 09 Oct 2022 18:25:41 GMT

Very helpful, thanks!