thread change the payment method for Square Marketing? in Customer Engagement

change the payment method for Square Marketing?

everettconsidin — Sun, 21 Sep 2025 07:50:52 GMT

How do I change the payment method for Square Marketing? Its deducting from a back account I want to close.

Re: change the payment method for Square Marketing?

VanKalkerFarms — Mon, 06 Mar 2023 13:49:56 GMT

you should be able to link a new or edit your bank account on file and your deposits and withdrawals will start coming from the new account after a few days.

https://squareup.com/help/us/en/article/3896-link-and-edit-your-bank-account

Re: change the payment method for Square Marketing?

Bronze_Palms — Wed, 08 Mar 2023 21:07:08 GMT

Go to BALANCE in your Square DASHBOARD (cannot be on app), and add your new routing & account number. It will take 3 days to verify it and you will have to add the test charge amount, then you're all set!

Double check your locations & payroll to make sure it updated there too after you verify.

Re: change the payment method for Square Marketing?

MayaP — Wed, 08 Mar 2023 21:14:34 GMT

Hello there @everettconsidin thanks for stopping by The Seller Community! You can edit your billing information for your subscriptions directly from the Dashboard. To do so:

1. Sign in to your online Square Dashboard and click Settings > Account & Settings.

2. Click Business information > Pricing & Subscriptions.

I hope this helps! Let me know if you have more questions.

Re: change the payment method for Square Marketing?

everettconsidin — Wed, 08 Mar 2023 21:58:23 GMT

I've done that and added a newer bank account for things to come out of, but for some reason, I'm still getting a $27.56 charge on the 6th of each month in an old bank account that was linked. I'm assuming it's the square marketing. Nothing else is getting done in that bank account now. I'm about to close that bank account so I need the charge to come out of the newer account.

Re: change the payment method for Square Marketing?

MayaP — Thu, 09 Mar 2023 12:22:35 GMT

I would reach out to Customer Support so we can investigate this further since we cannot discuss account-specific information here. You can reach support at 1-855-700-6000 squ.re/contactsqsupport. Thanks for working with us to get this resolved @everettconsidin !