thread Re: Custom domain for email marketing? in Customer Engagement

Custom domain for email marketing?

ebeth55 — Sun, 21 Sep 2025 07:50:04 GMT

Making sure your ‘from’ address is fully branded to make it obvious who you are will increase your email open rates. If your emails are from a recognizable sender then they’re less likely to end up in the junk folder. Will the option to customize this be available in the future?

Re: Custom domain for email marketing?

MayaP — Wed, 03 May 2023 22:27:52 GMT

Hey there @ebeth55 - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

Can you provide a little more insight into what customization you are wanting with email marketing?

Thank you!

Re: Custom domain for email marketing?

ebeth55 — Thu, 04 May 2023 00:18:34 GMT

Hi, thank you.

I just signed up for email marketing, and I noticed that even though the 'from' address is my name, the email associated with it is: mesages+mlcsh20qeq49n@squaremarketing.com. When I use MailChimp, or Aweber, I am able to specify the email from which it comes, like, info@elizabethbergesen.com. I was wondering if there was a way to change this to a recognizable sender (me) so messages are less likely to end up in the junk folder.

Thanks,

Elizabeth

Re: Custom domain for email marketing?

MayaP — Thu, 04 May 2023 16:22:46 GMT

I appreciate you clarifying @ebeth55. At this time this is a feature request. It is something our team is tracking and is on the roadmap but there is no expected ETA right now.

Thank you again for bringing this to our attention. Keep an eye on The Seller Community for any updates on this request.