thread Text Message Marketing all texts are being blocked in Customer Engagement https://community.squareup.com/t5/Customer-Engagement/Text-Message-Marketing-all-texts-are-being-blocked/m-p/693505#M1037 <P>I have tried twice to send a Campaign thru texts and both times it has sent back 100% blocked.&nbsp;<BR />I dont mention anything out of guidlines. Its an announcement about Music on fridays with a picture.<BR />I called and was told the first one was because it read LIVE MUSIC on Friday Nights.. and a 3rd party company blocks it cause they "assume" its about alcohol.&nbsp; &nbsp;Its not!!&nbsp; so I changed the wording to not include that and still again im blocked&nbsp; so my initial 200 texts went from 600 (sent mms so its triple) to 1200 with second try. I was also told sorry I still had to pay and nothing they can do on square side. IM NOT HAPPY&nbsp; and will look elsewhere for text marketing if this cant be resolved or in the very least tell me why before its sent out so I can fix it before its sent and im charged for nothing!<BR />Please help with this issue!&nbsp;</P> Sun, 21 Sep 2025 07:46:39 GMT javasprings 2025-09-21T07:46:39Z Text Message Marketing all texts are being blocked https://community.squareup.com/t5/Customer-Engagement/Text-Message-Marketing-all-texts-are-being-blocked/m-p/693505#M1037 <P>I have tried twice to send a Campaign thru texts and both times it has sent back 100% blocked.&nbsp;<BR />I dont mention anything out of guidlines. Its an announcement about Music on fridays with a picture.<BR />I called and was told the first one was because it read LIVE MUSIC on Friday Nights.. and a 3rd party company blocks it cause they "assume" its about alcohol.&nbsp; &nbsp;Its not!!&nbsp; so I changed the wording to not include that and still again im blocked&nbsp; so my initial 200 texts went from 600 (sent mms so its triple) to 1200 with second try. I was also told sorry I still had to pay and nothing they can do on square side. IM NOT HAPPY&nbsp; and will look elsewhere for text marketing if this cant be resolved or in the very least tell me why before its sent out so I can fix it before its sent and im charged for nothing!<BR />Please help with this issue!&nbsp;</P> Sun, 21 Sep 2025 07:46:39 GMT https://community.squareup.com/t5/Customer-Engagement/Text-Message-Marketing-all-texts-are-being-blocked/m-p/693505#M1037 javasprings 2025-09-21T07:46:39Z