thread Automatic Discounts in Community Corner

Automatic Discounts

Maiju — Fri, 30 Oct 2020 02:23:07 GMT

Hi Everyone , I have just applied an automatic 20% discount to all my products . When I tested it out on my online store t is not coming up . What am I doing wrong ?

Re: Automatic Discounts

Seamus — Fri, 30 Oct 2020 05:31:19 GMT

Hey @Maiju,

Sorry to hear your discount isn't working!

While I'm not able to look into how your account has been set up via our community forum, calling our support team on 1800 760 137 will be the fastest way to get further help on this. Lines are open 9am-5pm Melbourne time. Otherwise, if you can include a screenshot of how your coupon is set up and a link to your website I'll be able to gain a little more context here.

Feel free to PM if you don't want to post your website in public!

Re: Automatic Discounts

Maiju — Sun, 01 Nov 2020 19:29:22 GMT

Thankyou so much for getting back to me . All good , I decided to do it manually 1-1 as I couldn't work out why it wasn't working. Kind regards