thread Re: Missing balance from sale in Community Corner

Missing balance from sale

Jemmy — Sat, 03 Sep 2022 11:17:19 GMT

Hi,

I just started using Square for my online sales. I made 2 sales of $1 and $5 which went through no issues, then i made a sale of $93, which was approved and shows in my transactions, but is missing from my balance. Has anybody had this?

Re: Missing balance from sale

Arie — Sun, 04 Sep 2022 03:46:43 GMT

Hi @Jemmy,

I noticed it's your first post, welcome to our community 👋

While we're not able to take a look at your transactions via this public forum, you can reach our support team on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), to take a closer look at this alongside you. Please let us know how you go!

Re: Missing balance from sale

MishBijker — Sun, 11 Jun 2023 04:36:43 GMT

Just happened to me today. Made 2 sales of $400 plus, its showing in my transaction but not in my transfer reports. please help !!!!