thread Re: payment made in Community Corner

payment made

Brysons — Sat, 01 Oct 2022 04:13:54 GMT

Hi all.

I have emailed out an invoice and they have paid, but not from the link. They did a direct deposit thru my PayID, which unfortunately goes to another bank account. How do i reconcile this invoice and show its been paid and then issue them a receipt

Re: payment made

lawnbrook — Sat, 01 Oct 2022 11:26:17 GMT

@Brysons ,

I believe you should be able to record a cash payment against the invoice (which is essentially what this is)

Not too familiar with invoices but from what I have read, you can take cash payments.

Re: payment made

Laurie_ — Sun, 02 Oct 2022 01:28:23 GMT

Hi, @Brysons, thanks for reaching out to us with this question, and cheers @lawnbrook for jumping in to confirm this!

You can absolutely mark the invoice as paid from your online Square Dashboard where a payment has been made outside of Square. To do this, follow the below steps:

1. Navigate to your Invoices page in your online Square Dashboard.

2. Select the relevant invoice.

3. Select Add Payment.
4. Under Method, select Record Payment and then select the relevant option from Payment types.
5. When finished, select Confirm. You will have the option to email your customer a copy of the receipt.

Let us know how you go with these steps on your end.

Re: payment made

Brysons — Sun, 02 Oct 2022 03:36:39 GMT

thank you so much @Laurie_ I had got to the ADD PAYMENT part before but couldnt figure out the rest.

@lawnbook thank you to you too

Re: payment made

Laurie_ — Sun, 02 Oct 2022 03:45:31 GMT

Any day, @Brysons!

All the best and don't hesitate to reach out to us in future! ☺️