thread Re: Can square terminal communicate with iPad for taking credit cars and printing receipts in Community Corner

Can you connect both the Square Terminal and an iPad to a cash drawer and receipt printer?

Katcookie — Fri, 08 Nov 2019 20:43:31 GMT

Can you have both the square terminal as well as the iPad with the cash drawer and the receipt connected together

Re: Terminal and iPad

JustinC — Wed, 06 Nov 2019 18:19:25 GMT

This type of configuration won't work with the internal printer built into the Square Terminal, but perhaps connecting an Ethernet printer and printer driven cash drawer to both your iPad and Terminal is your best option.

You'll just need to plug the LAN cable in an internet router and create printer stations in-app on both your devices. As long as your iPad and your Terminal are connected to the same network, your printer will communicate via a wifi signal. Learn how to set up a printer station here.

I hope this helps!

Can square terminal communicate with iPad for taking credit cars and printing receipts

AutoButler — Tue, 21 Apr 2020 19:39:15 GMT

Can the Square terminal communicate with an IPad for processing credit cards and printing receipts

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

nika — Thu, 23 Apr 2020 13:25:32 GMT

Hey there @AutoButler!

Take a peek at @JustinC's answer on this thread for more information on setting up a printing station with the iPad and Terminal.

To answer the first part of your question, the Terminal is a standalone Point of Sale that can process payments on it's own- just as the iPad can. So you wouldn't need to connect it to an iPad for the sake of processing payments. Unless you have a unique situation that this would make sense? Feel free to share some more information on your business and set up if you'd like so we can get a better feel for what it is you're looking to do and why!

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

crystal-meadow — Tue, 12 May 2020 18:03:00 GMT

I have a similar question, so I'll share my rationale for why I want to be able to hook up my terminal to my iPad. I cannot view the full description of my products on the terminal, so can't tell if I'm choosing the right one! I have an iPad Pro 12.9 that I would like to use to ring up the customer and I'm wondering if I can do that on my side and have the customer insert their card into the terminal and sign, then have the terminal print the receipt for two reasons: 1. social distancing (I don't want both of us to have to touch the terminal if I can avoid it) and 2. I don't want to have to buy a separate receipt printer right now... So, can I have the terminal hooked up to my iPad to process payments and print the receipt, but ring up the sale on my iPad? (WITHOUT parking a ticket on my iPad and then opening the ticket on the terminal)

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

isabelle — Wed, 13 May 2020 23:04:47 GMT

Hey @crystal-meadow.

Thanks for reaching out! As of right now, there isn't a way for the Square Terminal to function as the reader, while the app is processing the sale on the iPad. I can see how this would be beneficial though, so I'll make sure to pass this suggestion along to the appropriate team that already has visibility into Community threads.

Thanks again for taking the time to post about this feature request, and how you would find it beneficial. This is really great insight for us when we look into developing feature requests.

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

DBC1 — Thu, 21 May 2020 18:35:57 GMT

I'm with this person, if we could make this happen, it would be very very useful!

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

Joe — Fri, 22 May 2020 12:14:31 GMT

Thanks for adding your voice in support here, @DBC1! Should anything come down the pipeline in regards to this feature, we will let everyone know here on this thread. Cheers!

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

HippoAndCo — Tue, 02 Jun 2020 16:13:50 GMT

@crystal-meadow @DBC1 This is what I have been after for months! It just makes sense to me and would look brilliant as part of a POS setup! Ring up the sale using my iPad stand and have the Square terminal to provide the customer with a nice big screen to see the items being scanned, as well as taking the payment and printing the receipt, like a chip and pin machine, but more awesome! Currently using my iPad which is in a bolted on stand has made making chip and pin payments a nightmare, as people feel awkward typing their PIN on my massive iPad Pro! Currently my Square Terminal is redundant as I can’t use it for the obvious thing it could be used for (hence why I bought it D:)

Please make this happen!

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

pastonacre — Fri, 12 Jun 2020 12:11:59 GMT

I need this too

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

pastonacre — Fri, 12 Jun 2020 12:13:01 GMT

Yes please make this happen

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

John-Zinc — Mon, 15 Jun 2020 14:50:39 GMT

Please create this feature. This can save us a little instead of once again purchasing a brand new set of POS

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

TCDtavern — Sat, 18 Jul 2020 04:39:10 GMT

Completely agree, I just purchased the terminal expecting it to do this, because it is logical, so very disappointed it doesn't. My staff have given up trying to use it. If the update comes through, would existing terminals be updated or would we have to buy again?

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

jbaggott078 — Mon, 20 Jul 2020 08:16:27 GMT

Yes, I would have purchased several Terminal for my new business if I could use my existing iPad Pro with it. The employee should be able to use the iPad and the customer should use the Terminal to view price and swipe/tap/dip credit card. This is critical during Coronavirus rather than sharing the same unit. Please do the moral thing here Square! Your register is outdated because it requires passing a credit card to the cashier to swipe so this is the only real solution for a new world.

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

SCB1961 — Wed, 22 Jul 2020 22:11:34 GMT

+1; this functionality would be ideal as the Gray Square Register is too slow...

Re: Can square terminal communicate with iPad for taking credit cars and printing receipts

Brewedawake — Thu, 23 Jul 2020 14:06:50 GMT

Yes this would be ideal. With Social D and plexi-glass it's difficult to get "tips" for the staff when you have to spin the iPad. There is no way for the customer to reach in and tip.

Re: Square Terminal Release Notes: SQUID 4.6

HippoAndCo — Thu, 23 Jul 2020 14:53:46 GMT

Hi!

Any news about amending the functionality of the Square Terminal to allow it to be used in conjunction with a tablet so it can be used as a chip and pin device without needing to use it in isolation?

I raised this in the forums a few months ago and have not seen anything that would suggest that this is even being considered. I know 14 others on the post I have mentioned this on all would love to see this functionality, especially now with Covid-19 requiring social distancing measures...not that helpful at the moment needing to create an order to then amend it on the Terminal to do what I think many people would have just expected it to do and acted as a chip and pin machine, connecting to your main pos tablet to do the item selection/scanning etc. Massive opportunity missed in my eyes and a complete no-brainer.

It’s a stunning bit of kit but currently have no use for it in its current guise, which is a real shame.

Re: Square Terminal Release Notes: SQUID 4.6

pastonacre — Thu, 23 Jul 2020 16:55:09 GMT

I agree with the above - can you sort it out please Square so we can start using you rather than iZettle

Re: Square Terminal Release Notes: SQUID 4.6

Triangle — Thu, 30 Jul 2020 19:42:09 GMT

Also would like to use Square terminal as the reader for the Square POS app on my iPad. I actually thought that was possible as many POS solutions have a customer facing display available so they can verify all the information is correct.

Re: Square Terminal Release Notes: SQUID 4.6

sayra — Thu, 30 Jul 2020 22:22:04 GMT

Hey @Triangle- I see how this can be helpful given the circumstances we are currently in. As mentioned in this thread, we don't have a way to connect our Square Terminal with a mobile or i-pad device. You can take a look at @isabelle best answer as well.

I can't say when this will be available but will make sure to post any updates here.