Why is WooCommerce not sending emails to customers when they submit an order?

VivaMedia — Tue, 24 Nov 2020 21:32:32 GMT

[Note: The title of this post has been edited by a moderator for clarity.]

I have WP site, with the Woocommerce plugin, and Square accepts my payments. When someone buys something on my site, how do I (or is it even possible) to get automated emails sent to the customer after they've submitted an order? They buy, they get an email saying "thanks for buying!", or is it all manual?

Re: Square Woocommerce Checkout

AdamB — Tue, 24 Nov 2020 21:31:40 GMT

Welcome to Seller Community, @VivaMedia, and thanks for your question!

I think this is a setting you might need to configure within your WooCommerce account. I did a quick search and found the WooCommerce Email FAQ, which looks to be providing guidance on what you're seeing.

thread Re: Square Woocommerce Checkout in Community Corner

Why is WooCommerce not sending emails to customers when they submit an order?

Re: Square Woocommerce Checkout