thread Re: New trial user unable to see Contracts under Business settings in Community Corner

Contracts in Canada?

katjay — Mon, 15 Mar 2021 18:25:04 GMT

Hello everyone,

I'm brand new to Square and just started the trial this morning. One of the things that really drove me to start using it is the Contracts feature, it'll make my life so much easier.

I'm going through the instructions at https://squareup.com/help/us/en/article/7104-contract but in my Business settings, I'm unable to see Contract templates (or any contract option).

Even if I try to navigate to https://squareup.com/dashboard/contracts it ends up redirecting me to https://squareup.com/dashboard

As I mentioned before, this is my brand new account, so I haven't set any services/locations yet, just wanted to jump straight to Contracts and see if it has everything I need before I start populating other fields.

Not sure if it makes any difference, but I'm in Canada.

I could really use any type of help/input regarding this issue. Many thanks in advance.

Including a screenshot for reference:

Re: New trial user unable to see Contracts under Business settings

katjay — Mon, 04 Jan 2021 21:37:57 GMT

Thank you for the response @Kassi_

I tried it out and I still don't see it. (attached screenshot for reference below)

As mentioned in my initial email, is it possible that Contract is available only to US customers and not Canadians? (I'm based out of Canada).

Re: New trial user unable to see Contracts under Business settings

Kassi_ — Mon, 04 Jan 2021 22:16:03 GMT

@katjay -

Thank you for checking that spot. That was going to be my next question.

Currently, contracts is only available to our US Sellers. I would be more than happy to add you to the Feature Request to bring them to Canada.

Re: New trial user unable to see Contracts under Business settings

katjay — Mon, 04 Jan 2021 22:28:50 GMT

@Kassi_ Yes, please, that would be awesome; cant wait. Thank you so much.

Re: New trial user unable to see Contracts under Business settings

Kassi_ — Mon, 04 Jan 2021 22:29:55 GMT

Happy to do so, @katjay!

Re: New trial user unable to see Contracts under Business settings

victoriafe — Tue, 19 Jan 2021 21:41:02 GMT

Hi everyone!

Anyone have an alternative for those of us in Canada? I need to somehow attach a contract/agreement to my invoices (before initiating services).

Victoria

Re: New trial user unable to see Contracts under Business settings

Valentina — Thu, 21 Jan 2021 01:49:15 GMT

While Square Contracts are not yet supported in Canada, you can still add attachments to your invoices in Canada. This capability has been around for a few years now, @victoriafe! You'll just need to create your own contract and save it as a document to be attached to invoices.

When creating an invoice online, click Add Attachments (near the bottom) to upload documents or images:

Using the Square Point of Sale or Square Invoices app, you will see an Add attachment option in the DETAILS section when creating an invoice:

Re: New trial user unable to see Contracts under Business settings

Goldleaf — Fri, 12 Mar 2021 01:30:07 GMT

I am also in Canada and currently using square for pos but not booking because there is no option for contracts. We need this option!

Re: New trial user unable to see Contracts under Business settings

Sarena83 — Mon, 15 Mar 2021 03:33:11 GMT

I agree we need this same option to send consent forms etc to new clients. Pleeeeease!

Re: New trial user unable to see Contracts under Business settings

stillwatertofin — Fri, 16 Apr 2021 14:49:10 GMT

Hi Valentina,

Thanks for posting this. I'm trying to create a Covid-19 agreement via the invoice-- I'm just confused how an attachment would suffice as a contract as it's something they need to sign. Do you have any suggestions? How do you do it?

Re: New trial user unable to see Contracts under Business settings

Valentina — Sun, 18 Apr 2021 14:52:04 GMT

Hi there @stillwatertofin 🌊 - and welcome to the Seller Community 👋

Have you considered leveraging an integration such as Waiver Master for signature purposes?

Re: New trial user unable to see Contracts under Business settings

BizeeD — Fri, 14 Oct 2022 15:25:31 GMT

Just curious as to why they would send Canadian customers emails promoting this feature when it's not available to us as recently as today (Fri October 14/2022) and this thread as been going since early 2021.