thread DNS and startup issues in Community Corner

DNS and startup issues

CoastalRoots — Tue, 11 Oct 2022 16:01:15 GMT

I bought my domain from GoDaddy.com and I followed the Square setup guide to transfer. It has been well over a week and I still occasionally get directed to the "parked by GoDaddy" page instead of my site. Everything I publish to my Square site says that it is "successfully added to c*****alroots.art" (my URL) but there is still a message at the top of the editor page that says I need to connect my DNS still.

It's weird because my site is live most of the time, it's only occasionally that it goes to GoDaddy instead of my site. What can I do to fix this?

(I have the option of deleting a something in GoDaddy that says "Parked". What happens if I do that?

Re: DNS and startup issues

Arie — Wed, 12 Oct 2022 06:21:07 GMT

Hey @CoastalRoots,

Thanks for writing in and welcome to our community!

I'd recommend reaching out to GoDaddy in regards to the "parked" setting you're seeing, as this might be the cause here. Next, check that your DNS settings are as follows:

The first record should be:
Type: A
Hostname: @
Value: 199.34.228.164
TTL: 1hr

The second should be:
Type: A
Hostname: www
Value: 199.34.228.164
TTL: 1hr

Feel free to share a link to your website as well, so we can take a look. Looking forward to hearing back from you!

Re: DNS and startup issues

CoastalRoots — Mon, 17 Oct 2022 16:00:55 GMT

Thanks Arie!

I contacted GoDaddy and I believe that it got sorted. We shall find out in 24-48 hours.

Thanks for taking the time to reply. Very much appreciated.