Booking two staff for one service is splitting bookings

Nescin — Fri, 10 Jan 2025 01:11:23 GMT

Hello, I'm running into an issue with booking clients for my cleaning company. We work in pairs for the jobs we go to. So I add both people onto the clients booking for the requested service, but it's then creating a different time slot for each person under the booking.
So for example, instead of a 3hrs job with 2 people starting at 9am. It's splitting it to one person is 9am-12pm and the second person is 12-3pm. And it won't let me put 0 minutes for the second person to stop it from splitting appointments. Is there a way to fix this to show both people will be at the job 3hrs and not have it alter the time? Thank you

Re: Booking two staff for one service is splitting bookings

Lou8 — Wed, 15 Jan 2025 12:41:40 GMT

Hi @Nescin , thanks for posting on the Seller Community 🙂.

While your customers can book multiple services with different staff in one transaction, it's currently not possible to book multiple staff for one service. This is a feature request which you can file on our Ideate Board.

I understand the need of such feature and I'll make sure to share your post with our Product Team as well.

In the meantime, I suggest joining our Beta Program, which gives you the opportunity to try new features.

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Booking two staff for one service is splitting bookings

Re: Booking two staff for one service is splitting bookings