https://community.squareup.com/t5/Community-Corner/Power-Button/m-p/676444#M302 <P>I bought the square reader yesterday but despite charging overnight when pressing the power button there are no lights. I have tried pressing it for 20 seconds but no result at all. The power button has not done anything since I bought it. Any ideas? Thanks</P> Fri, 11 Aug 2023 22:55:48 GMT frances3 2023-08-11T22:55:48Z https://community.squareup.com/t5/Community-Corner/Power-Button/m-p/676444#M302 <P>I bought the square reader yesterday but despite charging overnight when pressing the power button there are no lights. I have tried pressing it for 20 seconds but no result at all. The power button has not done anything since I bought it. Any ideas? Thanks</P> Fri, 11 Aug 2023 22:55:48 GMT https://community.squareup.com/t5/Community-Corner/Power-Button/m-p/676444#M302 frances3 2023-08-11T22:55:48Z https://community.squareup.com/t5/Community-Corner/Power-Button/m-p/676654#M303 <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/623407">@frances3</a>&nbsp;- I'm sorry to hear that this issue with your reader has brought you to the&nbsp;</SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A><SPAN style="background-color:#ffffff;color:#1a1a1a;">.</SPAN></P> <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">&nbsp;</SPAN></P> <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">I suggest starting out with the troubleshooting steps for resetting your Contactless + Chip reader listed </SPAN><A href="https://squareup.com/help/au/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_blank"><SPAN style="background-color:#ffffff;color:#1a1a1a;">here</SPAN></A><SPAN style="background-color:#ffffff;color:#1a1a1a;">. If this doesn't improve things,&nbsp;</SPAN><STRONG>please reach out to Support&nbsp;</STRONG><SPAN style="background-color:#ffffff;color:#1a1a1a;">directly by logging into your Square account and heading&nbsp;</SPAN><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A><SPAN style="background-color:#ffffff;color:#1a1a1a;">&nbsp;for further assistance.</SPAN></P> <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">&nbsp;</SPAN></P> <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">I hope this helps!</SPAN></P> Sun, 13 Aug 2023 21:52:33 GMT https://community.squareup.com/t5/Community-Corner/Power-Button/m-p/676654#M303 _Violet 2023-08-13T21:52:33Z