thread I have lost the 'Record Card Payment' option on the App since setting up an online shop. in Community Corner

I have lost the 'Record Card Payment' option on the App since setting up an online shop.

Aeddy — Fri, 04 Dec 2020 18:11:24 GMT

Hi,

I have been running the Square app on an ipad for a couple of years but not using the Square payment system (I had already signed up to a 5 year contract with a credit card machine supplier. During lockdown, I set up an online shop using Square and set up Square payments. Now I am re-open, I can no longer 'Record Card Payment' as a payment method. Is there a way I can get this back?

Re: I have lost the 'Record Card Payment' option on the App since setting up an online shop.

tranguyen — Mon, 07 Dec 2020 11:19:37 GMT

Hi @Aeddy, thanks for your post. We used to have this option before we officially launched in the UK. However, this option is no longer available and there isn't a way for us to offer this payment type again.

To record card payments processed through another system, you can use the "Other Payment Types" option instead.