thread Re: Email marketing in Community Corner

Email marketing

Skellemur — Tue, 04 Jan 2022 17:51:14 GMT

Good afternoon, hope you're all well!
I'm currently playing around with the free square site to decide whether to move everything over from my current website. I've had a few friends subscribe to my website to receive email marketing and I'm trying to send a free eGiftcard campaign. However, it is saying I have 0 subscribers when I go to select audience. Has anybody had this issue or can anybody advise where I may be going wrong? Thank you

Re: Email marketing

tranguyen — Wed, 05 Jan 2022 11:09:50 GMT

Hi @Skellemur, welcome to the Seller Community!

Are you sending the emails with Square Marketing? If so, it's important to make sure that the customer's status is set to Subscribed. You can check this in your Customer Directory.

To update this, you can download the Customer Import CSV template from your Square Dashboard and follow the instruction outlined under Manage Subscribed Customers.