https://community.squareup.com/t5/Community-Corner/My-reader-wont-work-with-tap-payments-will-only-work-when-I/m-p/698481#M213 <P>Hi my set up was all ok. It's installed on my phone but as ai go through sale it won't work when I tap payment, will only work when card is inserted</P> Sat, 09 Dec 2023 20:31:58 GMT Tanya73 2023-12-09T20:31:58Z https://community.squareup.com/t5/Community-Corner/My-reader-wont-work-with-tap-payments-will-only-work-when-I/m-p/698481#M213 <P>Hi my set up was all ok. It's installed on my phone but as ai go through sale it won't work when I tap payment, will only work when card is inserted</P> Sat, 09 Dec 2023 20:31:58 GMT https://community.squareup.com/t5/Community-Corner/My-reader-wont-work-with-tap-payments-will-only-work-when-I/m-p/698481#M213 Tanya73 2023-12-09T20:31:58Z https://community.squareup.com/t5/Community-Corner/My-reader-wont-work-with-tap-payments-will-only-work-when-I/m-p/698578#M214 <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/643112">@Tanya73</a> - I'm sorry to hear that this issue with tap payments has brought you to the </SPAN><A style="color: #006aff; background-color: transparent;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community</A><SPAN style="color: #1a1a1a; background-color: #ffffff;">.</SPAN></P> <P style="margin: 0; padding: 0px !important;">&nbsp;</P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">Are you seeing any error messages when you attempt the tap payment?</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">I suggest reviewing the steps for setting up tap payments <A href="https://squareup.com/help/au/en/article/7786-get-started-with-tap-to-pay-on-iphone" target="_blank" rel="noopener">here</A>, just in case anything has been missed.</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a;"><SPAN style="background-color: #ffffff;">I'll keep an eye out for your reply&nbsp;<span class="lia-unicode-emoji" title=":eyes:">👀</span></SPAN></SPAN></P> <P dir="auto" style="margin: 0;">&nbsp;</P> Sun, 10 Dec 2023 22:27:39 GMT https://community.squareup.com/t5/Community-Corner/My-reader-wont-work-with-tap-payments-will-only-work-when-I/m-p/698578#M214 _Violet 2023-12-10T22:27:39Z