thread Re: Size isn't showing when one item is left in stock in Community Corner

Size isn't showing when one item is left in stock

alansh — Wed, 26 Jan 2022 16:21:17 GMT

My shop (https://gmnscoutshop.square.site/) has a range of clothing. But, for some items, when only one is left of a particular item, it does not show the size.

Have a look here: https://gmnscoutshop.square.site/product/explorer-scouts-short-sleeve-uniform-shirt/518

That shoudl show that it's a size L (for Large), which it does in my stock list,

Explorer Scouts Short Sleeve Uniform Shirt

Clothing - Explorers

£23.00/ea


Size L		1	£23.00/ea

but doesn't for my customer.

So, is this a bug or have I missed something?

Help!!!

Alan

Re: Size isn't showing when one item is left in stock

alansh — Wed, 26 Jan 2022 16:37:09 GMT

I found the issue. It was the only size on the system. When I added a 'Small' and a 'Medium' but size the stock to zero, I got a choice.

This is definitely a bug. If you only have 1 variation, it should still show the variation size.

Alan

Re: Size isn't showing when one item is left in stock

Breffni — Thu, 27 Jan 2022 08:22:12 GMT

Hi @alansh, thanks for flagging this.

I had a look at the particular item you linked and I see what you mean with the size not showing if the stock is low and there is only one variation of that item.

I have reached out to our ECOM team on this, I'll follow up on this thread when I have more information.

Re: Size isn't showing when one item is left in stock

Breffni — Tue, 01 Feb 2022 07:17:38 GMT

Hi @alansh,

I checked in with our ECOM team and they confirmed this feature is working as intended. The 'select an option' button will only appear when there are 2 or more variations added to an item.

The workaround here would be to do what you had discovered yourself, adding an additional variation and keeping the stock level at 0.