Verify Your Identity

VillageGreens — Wed, 06 Apr 2022 12:34:18 GMT

Hi, we're having trouble with the first step in Activating Your Account to Take Payments and can't get passed the Verify Your Account.

Our company is set up as a Community Interest company (CIC) and as such our Company No. is registered on a subset of Companies House, hence when we put in our Company Registration No. it brings up a different company.

How do we get around this on the online form or do we need to set up over the phone?

Thanks

Re: Verify Your Identity

Emma_ — Wed, 06 Apr 2022 16:05:51 GMT

Hi @VillageGreens, I'm sorry you are running into this. If your organisation is a non-profit, you can choose General Partnership. If it doesn't work, please contact our Support team with your Company Registration Number and our team can help you with the registration.

thread Verify Your Identity in Community Corner

Verify Your Identity

Re: Verify Your Identity