thread Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them in Community Corner

An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

LadyCrafthole — Mon, 05 Jun 2023 20:25:32 GMT

Hello,

A Log In tab has appeared on my websites. How can I remove it please? It doesn't appear in the edit screen. Does this have an easy fix?

Thanks!

Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

Breffni — Tue, 06 Jun 2023 13:05:29 GMT

Hi @LadyCrafthole welcome to the Seller Community 🙂

Thanks for flagging this, that does sound strange. Can you share a link to your site here so I can take a look?

Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

LadyCrafthole — Wed, 07 Jun 2023 09:31:27 GMT

Hello! Yes absolutely. My two sites are:

https://www.crochetcuriosities.com/#/

and

https://archaeographics.weebly.com/#/

Thanks!

Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

k_atie — Mon, 12 Jun 2023 13:23:09 GMT

Hey @LadyCrafthole, thank you for your reply. I'm just stepping in for Breffni here.

You should be able to remove the login tab by clicking Store>Settings>Checkout>Advanced Settings and toggling off the Customer Accounts option.

Let me know if that works! Happy to take another look if the above doesn't resolve the issue.

Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

LadyCrafthole — Wed, 14 Jun 2023 09:18:45 GMT

Hello, thank you! I have an extremely basic question - I can't find the Store section! I'm a little embarrassed to admit this.

Re: An unwanted "Log In" tab appeared on my websites, I can't work out ow to remove them

Breffni — Wed, 14 Jun 2023 13:46:25 GMT

Ah - apologies for the confusion @LadyCrafthole! We only have access to Square Online accounts here on the Seller Community - in this case, you'll need to contact Weebly since both sites are built there.

You are able to reach their Customer Success team by scrolling to the bottom of their Support Center, https://www.weebly.com/app/help/us/en, and clicking the contact us button. Once you see the automated chat window, we recommend typing in “Speak with a rep” to be directed to the teams available to your account.