Item not available but is visible in settings

VixMag — Thu, 31 Aug 2023 08:09:08 GMT

Hi all. I’m new here and I’m just starting to set up a business website. Once I’m happy I want to upgrade. For now I’m just doing the layout and adding items. I’ve added one item last night and it’s showing up as unavailable despite everything on my account saying I’m ready to sell online. The item is visible, location is set to physical. I have stock available. What else can it be?is it maybe that I need my bank verified? Although I thought that was just for transfers of funds. I set up the bank account stuff last night so maybe that takes time? Any advice would be great.

Re: Item not available but is visible in settings

Breffni — Thu, 31 Aug 2023 08:38:38 GMT

Hi @VixMag 🙂 welcome to Square and the Seller Community.

Can you share a link to your site here?

It looks like your bank account is still in the process of verifying but you are ready to take payments, we just need the full verification in order to send you transfers (usually takes 4 business days).

This error usually comes up as a result of item fulfilment not being set up, you would need to select if you are delivering, shipping or offering pickup on your orders and finalise all of those details. Even if you offer only shipping, you'll need to confirm some location details within Pickup & Delivery.

You can check if you have those details set up here.

Let me know if the item is still appearing as unavailable after doing so!

thread Re: Item not available but is visible in settings in Community Corner

Item not available but is visible in settings

Re: Item not available but is visible in settings