thread Re: iPhone card reader in Community Corner

iPhone card reader

Sarah753 — Sat, 18 May 2024 13:40:45 GMT

Hi. I’m new and have set everything up. I won’t be taking many payments so am planning on using the iPhone reader however can’t figure out how. It doesn’t come up as a payment option. I don’t know how to get it set up. My iPhone is compatible. I have appointments and square apps but can only see option to put in manual credit card number etc.

Re: iPhone card reader

dimo10 — Tue, 21 May 2024 04:05:46 GMT

Hi @Sarah753, welcome to the seller community

I don't have an iphone but i would assume the process would be the same.

Open Square app on your phone

> More

> Settings

> Hardware

> Tap To Pay

toggle on tap to pay

approve any of the access privileges the app requires and when you go to check out in the tap to pay icon will appear in the check out.

I hope this helps.

Chris

Re: iPhone card reader

Laurie_ — Wed, 22 May 2024 01:53:11 GMT

Hi @Sarah753,

In addition to what @dimo10 has sent, you can refer to our online guide for step-by-step instructions on setting up Tap to Pay correctly on your iPhone. If you encounter any further issues, don't hesitate to reach out to us here, and we'll be happy to assist you further!

Re: iPhone card reader

Sarah753 — Wed, 22 May 2024 03:16:14 GMT

Hi. The tap to pay option is not there on the screen. My iPhone is an iPhone 8 on 16.7 iOS. Do I need to add it somewhere else?

Re: iPhone card reader

Laurie_ — Wed, 22 May 2024 23:28:52 GMT

Hi again @Sarah753,

Thank you for confirming your iPhone model. After checking our online Compatibility Page, it appears that your device does not support Tap to Pay, which explains why you've encountered difficulties enabling it through your Square app.

If you'd like, you can use the tool above to explore other compatible devices. Alternatively, as a backup solution, if you need to process payments immediately and don't have any compatible hardware, you can manually process the card payment.