https://community.squareup.com/t5/Community-Corner/Why-am-I-being-charged-both-amounts/m-p/119251#M1353 <P>Can someone please advise as to why I am being charged 1.9% and 2.2% for transactions on my reader??</P> <P>&nbsp;</P> <P>I was under the impression that if we use the "disk" it is only 1.9%, nothing else but I am seeing differently on the report.</P> Mon, 29 Apr 2019 01:18:26 GMT bellah27 2019-04-29T01:18:26Z https://community.squareup.com/t5/Community-Corner/Why-am-I-being-charged-both-amounts/m-p/119251#M1353 <P>Can someone please advise as to why I am being charged 1.9% and 2.2% for transactions on my reader??</P> <P>&nbsp;</P> <P>I was under the impression that if we use the "disk" it is only 1.9%, nothing else but I am seeing differently on the report.</P> Mon, 29 Apr 2019 01:18:26 GMT https://community.squareup.com/t5/Community-Corner/Why-am-I-being-charged-both-amounts/m-p/119251#M1353 bellah27 2019-04-29T01:18:26Z https://community.squareup.com/t5/Community-Corner/Why-am-I-being-charged-both-amounts/m-p/119268#M1354 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/170511">@bellah27</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>&nbsp;</P> <P>Rest assured that Square will only charge you one of 1.9% (with the reader) or 2.2% (manually keyed transactions). We're not able to actually charge two fees on a single transaction!</P> <P>&nbsp;</P> <P>While we can't&nbsp;provide support for&nbsp;specific&nbsp;transactions via our community forum, if you give our team a call on 1800 760 137 they'll be able to look into this further and work out where the confusion has occurred here&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 29 Apr 2019 06:41:11 GMT https://community.squareup.com/t5/Community-Corner/Why-am-I-being-charged-both-amounts/m-p/119268#M1354 Seamus 2019-04-29T06:41:11Z